ZHUOJIE SUPPORT
Parts & service request
Tell us the exact model and the part or problem you need help with.
Match the part to your machine.
Include the model, order reference, serial number and component description. For fault assessment, describe the symptom and when it started. We will confirm compatibility, price and shipping or assess the request against your order’s written warranty terms.
Need to share photographs? Submit this request first, then send your photos on WhatsApp with the reference number. This form does not upload files. See which identification and component photographs to send.
Warranty & parts guidance